MailboHelp CenterOpen the app

What is a tracking domain and do I need one?

A small CNAME that puts your own brand on tracked links — and helps deliverability.


A tracking domain is a subdomain of your own domain — like track.yourbrand.com — that Mailbo uses for the open- and click-tracking links inside your emails, instead of a generic shared domain.

Why it's worth setting up

  • Better deliverability. Spam filters like it when the links in your email match your sending domain. A shared tracking domain can also be dragged down by other senders' bad behaviour; your own keeps your reputation separate.
  • Branding & trust. Recipients (and filters) see your domain in the links, not a third party's.

How to set it up

  1. In Mailbo: Settings → Tracking domain.
  2. Mailbo gives you a CNAME record (e.g. track.yourbrand.com → ...).
  3. Add that CNAME at your DNS host.
  4. Come back and verify.

That's it — Mailbo automatically rewrites tracked links to use your subdomain.

Do you need one?

It's optional but recommended, especially once you're sending regularly or to a large list. You can start without one and add it later; nothing breaks.

Next: Verify your domain · Why emails go to spam

Still have a question?
Can't find what you need in this guide? We're happy to help.
Contact us