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Add your first contact

Add a single subscriber by hand — the fastest way to learn the screen.


A contact (or subscriber) is one person on your list. Before importing a whole spreadsheet, it's worth adding one by hand so you understand how contacts work. It takes about 30 seconds.

Step 1 — Open the Add contact screen

  1. Click Contacts in the left menu.
  2. Click the Add contact button in the top-right.

The Add contact form

Step 2 — Enter the details

  • Email (required) — the address the email is sent to. This is the only field you truly must fill in. Mailbo uses email to identify a contact, so it must be unique.
  • First name and Last name (optional) — used for personalisation later (e.g. "Hi {{first_name}}"). Worth adding if you have them.

Step 3 — Organise the contact (optional, but smart)

  • Tags — type in the Search or add a tag… box. Start typing to reuse an existing tag, or type a new name to create one on the spot. Tags are the main way you'll target emails later.
  • Static lists — type in the Search or add a list… box to drop this person into a fixed group like "Newsletter."

Tags vs Lists in one line: a tag describes what someone is or did (customer, clicked-pricing); a static list is a bucket you put people in. You can use both, one, or neither. See Tags vs Lists.

Step 4 — Save

Click Add contact. The person appears in your Contacts table right away with a status of Subscribed.

What's next

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